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Senior Sales Coordinator
Department : E-Retail Sales
Job Description
Senior Sales Coordinator
We are seeking a highly motivated and detail-oriented Senior Sales Coordinating to join our dynamic E-Retail team. The Ideal candidate will assist Sales Manager / Key Account Executive in Sales Process, inventory, Delivery schedules manage, filing important documents, and communicating relevant information. Responding to complaints from customers and give after-sales support when requested.
Key Responsibilities
1. Process customers order, payment follow up and manage delivery schedules.
2. Communication with different department to expedite workflow
3. Inform customer, clients & sales team of unforeseen delays or problems
4. To coordinate with Production & Logistics personnel to convey/update delivery or shipment information to the customers
5. To handle sales calls, emails, and enquiries from existing or new customers
6. To assist in achieving sales target set by company.
7. To ensure timely collection of amounts due from customers
8. Reporting any unusual activity to your supervisors.
9. Inform customer, clients & sales team of unforeseen delays or problems
Requirements
1. Diploma in Sales & Marketing / Business Administration or related field
2. Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; at least min 2 years’ experience.
3. Good computer skills (MS Office)
4. Proficiency in English and Malay
5. Well-organized and responsible with an aptitude in problem-solving
6. Excellent verbal and written communication skills
7. A team player with high level of dedication
8. Organizational and time-management skills