We are seeking a highly motivated and detail-oriented E-Commerce Executive/Assistant to join our dynamic E-Commerce team. The ideal candidate will assist the Key Account Manager in executing day-to-day operational tasks related to our online sales channels. You will play a critical role in ensuring the smooth operation of our e-commerce activities, including product listing, inventory management, and marketing support.
1. Product Listing and Management:
Upload and update product listings on various e-commerce platforms. Ensure accurate product descriptions, images, and pricing. Monitor and manage product availability and inventory levels.
2. Sales and Marketing Support:
Collaborate with the marketing team to execute e-commerce marketing campaigns. Monitor and report on the performance of online promotions and advertisements. Suggest improvements to optimize the online shopping experience.
3. Order Fulfillment:
Coordinate with the warehouse team to ensure accurate and on-time order fulfillment. Track and manage shipments, including order tracking and delivery confirmation.
4. Generating Reports:
Generate reports and insights to support decision-making for Key Accounts Manager
5. Quality Assurance:
Ensure that product listings and content meet the highest quality standards. Perform regular website and product content audits.
1. Proven experience in e-commerce, preferably in a similar role for 1-2 years, fresh grade is encouraged to apply
2. Strong attention to detail and organizational skills
3. Excellent communication and customer service skills
4. Proficiency in e-commerce platforms (e.g., Lazada, Shopee, PGMall, Tiktok..etc)
5. Analytical mindset with the ability to use data to make informed decisions
6. Self-motivated, adaptable, and able to work both independently and as part of a team